Terms of Service
Welcome to Robinson Residential ("we", "our", "us"). These Terms of Service govern your use of our website, www.robinsonresidential.co.uk ("Website"). By accessing or using this Website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use this Website.
1. About Us
Robinson Residential is an independent estate agency based in Barnsley, South Yorkshire, England.
Our Website provides information about properties, estate agency services, lettings, valuations, and related property services.
2. Website Use
You must not:
- use the Website in any way that breaches UK law;
- attempt to gain unauthorised access to our systems;
- introduce viruses, malware or malicious code;
- copy or reproduce Website content without permission;
- use automated software to scrape or harvest Website information.
We reserve the right to suspend or terminate access where misuse is suspected.
3. Property Information
Whilst we make every effort to ensure property details are accurate, all information displayed on this Website is provided for general guidance only.
Property particulars including:
- prices
- floorplans
- photographs
- descriptions
- measurements
- EPC ratings
- availability
may change without notice.
Nothing on this Website forms part of a legally binding offer or contract.
Prospective buyers and tenants should satisfy themselves by inspection and independent verification before proceeding.
4. Property Valuations
Any online or instant valuation tools provided through this Website are estimates only.
They should not be relied upon as formal market valuations.
A professional valuation carried out by Robinson Residential may differ based on inspection and market conditions.
5. Mortgage and Financial Information
Where mortgage or financial information is displayed, it is provided for general guidance only.
Robinson Residential does not provide regulated financial advice unless specifically stated.
Users should seek independent professional advice before making financial decisions.
6. Third Party Services
This Website may contain links to third-party websites including:
- mortgage advisers
- conveyancers
- surveyors
- contractors
- government websites
We are not responsible for their content, services or privacy practices. Use of third-party websites is entirely at your own risk.
7. Intellectual Property
All content on this Website including:
- text
- branding
- logos
- graphics
- photographs
- floorplans
- videos
- designs
is owned by or licensed to Robinson Residential.
No material may be copied, reproduced, republished or distributed without our written permission.
8. Accuracy of Information
Although we endeavour to keep information current and accurate, we make no warranties regarding:
- completeness
- reliability
- accuracy
- suitability
- availability
of any information published on this Website. Information may change without notice.
9. Limitation of Liability
To the fullest extent permitted by law, Robinson Residential shall not be liable for any:
- direct loss;
- indirect loss;
- consequential loss;
- loss of business;
- loss of profits;
- loss of opportunity;
- loss arising from reliance on Website content.
Nothing in these Terms excludes liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- any liability that cannot legally be excluded.
10. Availability
We do not guarantee uninterrupted access to the Website.
We may:
- update content;
- suspend services;
- remove pages;
- carry out maintenance
without prior notice.
11. Privacy
Use of this Website is also governed by our Privacy Policy and Cookie Policy.
By using the Website you acknowledge that personal information may be processed in accordance with those policies and applicable UK data protection law.
12. Cookies
Our Website uses cookies to improve user experience, monitor performance and analyse visitor behaviour.
You can manage cookie preferences through your browser settings.
13. User Enquiries
Where you submit an enquiry, valuation request or contact form, you confirm that:
- the information supplied is accurate;
- you have authority to provide it;
- you consent to us contacting you regarding your enquiry.
Submitting an enquiry does not create any contractual relationship.
14. Anti-Money Laundering
Where required by law, Robinson Residential may request identification documents and carry out Anti-Money Laundering checks before proceeding with property transactions.
Failure to provide satisfactory identification may prevent us from acting on your behalf.
15. Complaints
We aim to provide an excellent service.
If you have a complaint, please contact us in writing so we can investigate and resolve the matter promptly.
Where applicable, complaints may be referred to the appropriate independent redress scheme in accordance with UK estate agency legislation.
16. Changes to these Terms
We may amend these Terms at any time.
Updated versions will be published on this Website together with the revised date.
Continued use of the Website constitutes acceptance of any changes.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact
Website: www.robinsonresidential.co.uk
Email: barnsley@robinsonresidential.co.uk
Telephone: 01226 446866
If you have any questions regarding these Terms, please contact us using the details above.